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Problems printing Pantone spot colors 7800GX

Our shop just purchased the Phaser 7800GX which is supposed to come pre-packaged with Pantone drivers. When printing documents that use Pantone spot colors, the printer just doesn't seem to handle the swatches! The colors are coming out completely off (gold printing as brown, maroon printing too dark). When I convert the swatches from Pantone spot to CMYK, the colors print fine.

Anyone have suggestions?

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Community Manager
Community Manager

Re: Problems printing Pantone spot colors 7800GX

Hello BostonCMTS.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product Phaser 7800.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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