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Samhine New Member
New Member

Problems printing double sided on Xerox Phaser 7500

Operating System: Windows 7 x64

This printer is new and we are having problems printing double sided from an Excel 2010 spreadsheet. It doesn't seem to matter what setting I change in Excel or in the the printer settings it will only print single sided. The help manual is not very helpful at all!

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2 Replies
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Problems printing double sided on Xerox Phaser 7500

Did you purchase the duplex kit for this device? It doesn't support duplex out of the box

 

https://www.shop.xerox.com/097s04026

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Problems printing double sided on Xerox Phaser 7500

The Xerox manual doesn't help with MS products, even when they are well known issues.

It isn't Xerox's place to do so, and MS has had it covered in their knowledgebase for just over a decade. The issue is the application, it doesn't matter what printer is used

 

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Joe
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