Problems with printing on Phaser 8550 in Windows 7

[madsciencede]

I have the same problem and cannot get the 8550DP PS driver to print in color in Win7 64 bit. Can someone let me know who to solve this issue. I installed the driver on two new Win 7 machines and cannot get the color. Thanks.

[Mitchell889923-xrx]

Hi pilartobias,
Thank you for using the Xerox forum.

There is a newer driver available on the following link. The above conversations were from Sept, 2011.
http://www.support.xerox.com/support/phaser-8500-8550/downloads/enus.html?operatingSystem=win7

Are you using the newest Global Print Driver listed on the linked site?

[pilartobias]

I am also trying to download the driver for windows 7 but keep getting an error message that the Xerox windows common installer stopped working. Any ideas on how to fix this?

[cheadrick]

can you pleae help me with this similar issue?  i cannot seem to get mine to print in color.  Did not upgrade software.  this is a new computer.  plug and play.. driver installed... can't seem to get it to print in color.

[KathrenK-Xerox]

Hello ichbinfranz,

Have the other posts been helpful in resolving your questions?

If not, could you please provide a few more details regarding the problem you have experienced? The link you mentioned did not paste into your post. I am not clear about the symptoms of your problem. Thanks!

[JohnXDPS]

There's windows 7 and Windows 7 x64, Make sure you select the right one on driver downloads page.  There is also a known issue when/if you upgraded from a previous OS to current.  View the link below, the issue while it may be slightly different sounds very similar.

  http://social.technet.microsoft.com/Forums/en/winserverprint/thread/decb1a8f-7448-47eb-b2b2-610c4337...

[ichbinfranz]

Dear Kathren,

Dear Kathren,

I found this threas via google. We have a similar problem with Xerox 8550DX printer. We are using Windows 7 x64. The driver version is 5.102.0:3N 2009.03.14

Dear Kathren,

I found this threas via google. We have a similar problem with Xerox 8550DX printer. We are using Windows 7 x64. The driver version is 5.102.0:3N 2009.03.14

I would be glad for any help as the situation is very frustrating.

Dear Kathren,

I found this threas via google. We have a similar problem with Xerox 8550DX printer. We are using Windows 7 x64. The driver version is 5.102.0:3N 2009.03.14

I would be glad for any help as the situation is very frustrating.

best regrards

franz

[KathrenK-Xerox]

I am really glad to hear that this helped!

[lorib44121]

Well, you are just wonderful - just asking the questions got me to install the correct driver,and now everything works fine!

Thank you so much - I wish I had asked about this long ago!

Lori

P.S.  By the way, I used the Global Print Driver, PS32 bit.  I have no idea which driver I was using before, but it was not working well at all!

[KathrenK-Xerox]

Hi Lori,

Could you please provide a little more info regarding your problem?

Are you using the PS driver for the Phaser 8550 that is available on Xerox.com?

http://www.support.xerox.com/go/results.asp?Xlang=en_US&XCntry=USA&prodID=8500_8550&ripId=&Xtype=dow...

Or, are you using the Xerox Global Print Driver or Xerox Mobile Express Driver to print to your Phaser 8550?

Could you also tell me which version of the driver you are using?