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Valued Advisor
Valued Advisor

Re: Profiles and Calibration turning everything red

Hi Tim,

Thank you for using the Support Forum. Please download the newest version of PhaserMatch which is the 5.0.3 version.  If the calibration still does not work then please consider contacting your support centre for further assistance.

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Profiles and Calibration turning everything red

Product Name: Other - specify product in post
Operating System: macOS 10.12 - Sierra

My latest use of the PhaserMatch software to calibrate and profile our 7800 GX printers are turning out red. 
I am not apparently doing anything differently than the instructions say, but all my grays come out reddish and many blues are purple.

I have abandoned the use of it for manual onboard calibration, by which I can get near-perfect gray balance.

Is there any reason it skews the colors?

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