Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎11-21-2022 08:48 AM

Re: Random Marks when printing

Hello lefebvre.felix,

I searched the knowledgebase and found this article that may help you troubleshoot the issue.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
lefebvre.felix
Member
Member
‎11-18-2022 04:19 PM

Random Marks when printing

Product Name: WorkCentre 7525/7530/7535/7545/7556
Operating System: Windows 10

Hi,

Since a few weeks, my WorkCentre 7545 started to leave to marks when printing. This happens if I print 1 side or 2 sides. This also happens no matter which tray (even by-pass) I use for printing and with any type of paper.

I tried to diagnose the trouble with Xerox help page regarding the marks, but they seem randomly spaced out. Therefore, I wasn't able to determine which type of marks they are.

Here is a picture of the problem.

PXL_20221118_210612350.jpg

What can it be? How can I clean or change what needs to be cleaned or replace in order to get rid of those noisy marks?

I don't know if this can be related or not, but I changed one color toner not to long ago and realize there's a lot of powder all over the place.

PXL_20221118_210434164.jpgPXL_20221118_210426508.jpg

 

Thanks in adavance!

Felix

0 Kudos
Reply