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Valued Advisor
Valued Advisor

Re: Receive notification only when toner is empty

Hi sbonami,

Thank you for using the Support Forum. Please taske a look at the support pages for the machines you listed and search for E-mail Alert Notifications to find the steps for setting up the notifications.  If this does not help please consider contacting your support centre for further assistance.

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New Member
New Member

Receive notification only when toner is empty

Product Name: Other - specify product in post

Hi, I want to receive alert notifications (emails) only when a toner is empty in one of my printers. We can do this with Phaser 3320 and 3635MFP, but not the following:

  • WorkCentre 5755
  • WorkCentre 7425
  • WorkCentre 7530
  • WorkCentre 7835

I see options to notify when "Supplies or CRUs are low" or "Consumables Status", but we don't want to receive an email when a toner is at more than 0%. I also checked with the tool XDA Lite that we are using, but I don't see the possiblity. Is there another tool to accomplish this?


Also, it's not clear what each option mean like this one: "Machine requires administrator assistance". Does this include when the toner is empty?


Thank you for your help.

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