Re: Red lines on paper

TammyL-Xerox · ‎11-29-2023

Hello Niels,

I'm sorry I do not have any access to documentation on this issue.

Thanks,
TammyL-Xerox
Community Manager

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NielsJ · ‎11-29-2023

Ok, can you help med ith a link to some documentation on this issue?

TammyL-Xerox · ‎11-28-2023

Hello NielsJ,

Unfortunately you are not able to email the support department, only options are either phone or chat.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

NielsJ · ‎11-28-2023

Hi Victor can you give me a link to this documentation, or send it to me pr mail?

njp@iblaursen.dk

NielsJ · ‎11-28-2023

Hi Tammy, do you know how i can email to a supporter at the support department? ?

I need documentation for this?

NielsJ · ‎11-24-2023

Ok, du you have a link to this?

NielsJ · ‎11-24-2023

No, not yet

victorjimenez · ‎11-20-2023

Yes. BCR HVPS. There's a new version with an improvement to avoid this. All parts produced since dec2022 have the fix.

Kuhla · ‎11-20-2023

Did you find an answer to this?

victorjimenez · ‎04-26-2023

Ask your service provider to check their information again. There's a new update about this problem from last week.