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BigMal
New Member
New Member

Red printing as Pink, Cannot run automatic color registration

Product Name: VersaLink C400 Color Printer
Operating System: Windows 10

Hi,

I've been having an issue that all my reds are printing as pink. I've tried doing an automatic color registration but it says it has completed with an error 24-954. I updated the firmware to the latest version, and have replaced all the toner cartridges, what am I missing?

 

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TammyL-Xerox
Community Manager
Community Manager

Re: Red printing as Pink, Cannot run automatic color registration

Hello BigMal, 

The error code 024-954 is for the bypass tray please click here for an article the may help you. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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