Hope someone can help me. We have various WorkCentere copiers (7125/5330/7554/7556) with PCL6 drivers installed to a Windows 2003 server. Recently did our domain migration/upgrade and now I have a brand new shiny Windows 2008R2 server and all the current drivers installed there.
The problem I am having is all my Win7 client machines are keeping the printing preferences for the driver they had previously and it is causing a lot of issues. I need to completely remove those old drivers and add the new drivers back in. Unfortunately, I do not see an easy way to do this. I keep getting errors that the driver (or some related file) is in use.
I found this article, the last post works but I dont seem to be able to get the script to work. And I really don't want to do this for 100+ machines manually.
Does anyone know if there is a tool to remove the drivers or some way to automate this process? Thanks!
Thank you for using the Support Forum. Please take a look at the documents on the Customer tips page and see if any of them will help you. There is a document on removing the Windows 7 driver and another on pre-configuring the driver and others that may help. If these do not help then please consider contacting your support centre for further assistance.