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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎07-26-2021 10:49 AM

Re: Repeating defects on Versalink C9000 even after drum replacements

Hello Jordan,

Here is an article on testing for repeating defects. If you have tried everything you may need a service call.

Thanks,
CathyO-Xerox
Community Manager

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jordan_solomons
New Member
New Member
‎07-23-2021 06:11 AM

Repeating defects on Versalink C9000 even after drum replacements

Product Name: VersaLink C9000 Color Printer
Operating System: Windows 7 x64

Hi,

Our Versalink C9000 has a repeating defect on A3 prints only. It lines up perfectly to every other Drum Cartridge marking point (38mm, 1.5in) on the Repeating Defects sheet. I have changed all 4 drum cartridges, transfer roller and belt cleaner with Xerox OEMs but the defect still occurs.

I believe the mark is a residue mark from an air duster (a staff member probably blew the printer insides out whilst it was still hot)

Does anyone have any ideas what to try next? Any help would be appreciated. Thanks

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