Re: Repeating lines all colors

TammyL-Xerox · ‎04-19-2023

Hello imsgibson,

It means that a service technician is needed to fix the issue.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

imsgibson · ‎04-19-2023

What is a hardware escalation?

TammyL-Xerox · ‎04-12-2023

Hello imsgibson,

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

imsgibson · ‎04-10-2023

When printing the Repeating Defects page on our 7760DN we get lines across 11 inch dimension on all colors every 44 mm. The directions say it is caused by the imaging unit but when we put a brand new imaging unit in the printer it does not change anything.