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DavidX28897-xrx
Technical Escalation User
Technical Escalation User

Re: Replaced Cartridge and Prints Fade from Left to Right

Reseat the drum. The thing the toner goes into. Pull it out and put in back in the machine
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Replaced Cartridge and Prints Fade from Left to Right

Product Name: Phaser 3600
Operating System: Windows 10

I just replaced my toner cartridge with an official Xerox black printer cartridge. At first, there was some ink dust on everything and then after a few pages looking bad, now each page prints black to white faded from the dark on the left to white on the right side. It's been pretty consistent. I have shaken the cartridge several times. Tried the "Clean" page selection in the maintenance menu. Nothing. I have only printed some 8000 copies out of this printer, so I doubt I need to replace parts. Help!

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