Solved: Re: SMTP Settings - Not changing - Reverting back

CherylO-Xerox · ‎09-25-2012

Hi decland,

Thank you for using the Support Forum. I appreciate you coming back to post the answer you found for this issue. The information will help other users in the future.

Thanks,
CherylO-Xerox
Community Manager

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decland · ‎09-25-2012

Hi,

Just spoke with Xerox direclty. The issue was that I was using IE 9.0.

Once I used Firefox, I was able to enter the information ok.

decland · ‎09-24-2012

Just to add, I have noticed that is now telling me that I dont have the rights to change it

Strange

decland · ‎09-24-2012

Greetings,

Xerox Workcenter 7445 inherited in a takeover.

I am trying to enter the IP address of our exchange server but it keeps reverting back to the old one so I cannot get scan to mail working. Very strange.

LDAP works fine so I dont understand what the problem is.

Thanks in advance to make any recommendation

Declan D