SRA3 not printing through oversized Tray 6

[flexiprints]

Hello, Could anyone help with this,  I cannot print SRA3 through Oversized Tray 6 however i can photocopy using the heavyweight stocks?

I have also used a laptop with the latest command workstation but i still get the same error.

Error Message : Input Tray[Tray 6 (Oversized)] does not support selected Media[SRA3]

I have set Paper to Heavyweight 4 in CW5 and the C70 and also just tried setting as Plain 80gsm but still the same.

Thank you in advance for any suggestions 

[TammyL-Xerox]

Hello flexprints, 

I found an article that talks about the supported paper types and sizes for your C70 device, please click here to view. 

If you are still having issues, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks, TammyL-Xerox Community Manager

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