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TammyL-Xerox
Community Manager
Community Manager

Re: SRA3 not printing through oversized Tray 6

Hello flexprints, 

 

I found an article that talks about the supported paper types and sizes for your C70 device, please click here to view. 

 

If you are still having issues, I suggest that you call into our support department for assistance @ 1-800-821-2797.

 

 

Thanks, TammyL-Xerox Community Manager

Be sure to click Kudos for those who have helped you.

Select Accept as Solution for posts that have helped you solve your issue(s)!

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

SRA3 not printing through oversized Tray 6

Product Name: Xerox Color C60/C70
Operating System: Windows 7

Hello, Could anyone help with this,  I cannot print SRA3 through Oversized Tray 6 however i can photocopy using the heavyweight stocks?

I have also used a laptop with the latest command workstation but i still get the same error.

Error Message : Input Tray[Tray 6 (Oversized)] does not support selected Media[SRA3]

I have set Paper to Heavyweight 4 in CW5 and the C70 and also just tried setting as Plain 80gsm but still the same.

Thank you in advance for any suggestions 

 

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