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flexiprints
Member
Member

SRA3 not printing through oversized Tray 6

Product Name: Xerox Color C60/C70
Operating System: Windows 7

Hello, Could anyone help with this,  I cannot print SRA3 through Oversized Tray 6 however i can photocopy using the heavyweight stocks?

I have also used a laptop with the latest command workstation but i still get the same error.

Error Message : Input Tray[Tray 6 (Oversized)] does not support selected Media[SRA3]

I have set Paper to Heavyweight 4 in CW5 and the C70 and also just tried setting as Plain 80gsm but still the same.

Thank you in advance for any suggestions 

 

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1 Reply
TammyL-Xerox
Administrator
Administrator

Re: SRA3 not printing through oversized Tray 6

Hello flexprints, 

 

I found an article that talks about the supported paper types and sizes for your C70 device, please click here to view. 

 

If you are still having issues, I suggest that you call into our support department for assistance @ 1-800-821-2797.

 

 

Thanks, TammyL-Xerox Community Manager

Be sure to click Kudos for those who have helped you.

Select Accept as Solution for posts that have helped you solve your issue(s)!

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!