Scratch in 350g paper

[digitalprintplus]

Is the paper settings correct on the printer?

If not could be the fuser maybe it's overheating 

Try this run 10

then let cool off and run 10 again 

I know may not be the best option but double check the paper settings etc. 

thanks

G

[Svaty Vaclav]

Hello Gabiene, thank you very much for your reply.

I did it, but i can not see anything. When i start print and printer is cold - first 10 sheets for example, it is without problem. When printer is warmed up - for example 15 sheets and up, it start scratch paper. I think it is from any static or rolling thing on the way from fuser. See one more photo.

[GabiE-Xerox]

Hi,

Take out the fuser adn look at the fuser roll. Rotate the roll to see if it have scratches on it.

Gabi

[Svaty Vaclav]

Hello,

could you help me please? When I print on 350g paper in my Xerox Phaser 7800, i have srcatch in paper. Approx first 10 is ok (until it warms up), but when printer is hot , in sheets are scratches. Something engraves into paper. Photos attached. Many thanks for reply.

BR Petr