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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Search for an upgrade file .ugd

Hi,

You can upgrade machine software just if the controller boot up completely

In this situation when the network controller not booting up to 100% you will need a tech with PWS and Altboot tool to reinstall the software.

 

 

Gabi

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Technoman
New Member
New Member

Search for an upgrade file .ugd

Product Name: WorkCentre Pro 215
Operating System: Windows 7 x64

The machine stopped working like a printer (how the copier works). Error 03-340. I checked all the connectors. The machine is grounded. The network connection reaches 75% and falls into error. Suspicion that the firmware from statics has flown. (The machine is grounded)
I can’t connect to the printer’s WEB interface.


Installed "CC232-WCP275UtilitiesInstallWin98And2k12_00_006" on 32bit winXP (it wasn’t able to make it work normally on 7).
The utility in aggregate mode is connected to the machine (via USB). But for the upgrade requires a file with the extension .ugd
On the manufacturer’s website, firmware is only D136022000_00_1.DLM with a different extension. (for web upgrade that doesn't work)
Tell me where to look for this firmware with the .ugd extension?

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