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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-16-2014 01:22 PM

Re: Secure Print doesn't work on WC Pro 35

Hello Bento.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Global Print Driver.

 

Alternatively, you can visit our Contact Us page for other support options

Thanks,
CherylO-Xerox
Community Manager

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Bento
New Member
New Member
‎10-14-2014 08:53 AM

Secure Print doesn't work on WC Pro 35

Product Name: Other - specify product in post

Hi,

 

We have just moved our WC Pro 35 from our old 2003 printserver to a new 2008 (32 bit and no R2) printserver. We're using the Global Print Driver because there is no dedicated WC Pro 35 driver for this OS.

 

Our users have the option of entering a pincode in their printing options to allow for secure printing. But when they do so the printer just spits out the page without requiring any pincode whatsoever.

 

What could be causing this?

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