Secure Print goes Disabled after I set it Enabled

[UpstateRob · Accepted solution]

Well, it seemed to stay set to ENABLED overnight, so I guess it just forgot the first time.  Hard to say..... it is windows, you know.

[Cory049977-RSS]

If this was done at the server itself, then the driver maybe corrupt.  We can try a Global Print Driver along side of this install to see if the problem is still happening.

The drivers are located here:

http://www.support.xerox.com/support/workcentre-7545-7556/downloads/enus.html?associatedProduct=XRIP...

Please be sure to select the 64 bit version in the operating system drop down if that is what you are running.

[Cory049977-RSS]

Is the option changed at the server itself?

[UpstateRob]

Uh. no... there is nothing in the Printing Defaults OR in the printer itself that mentions a Secure Print setting.  The only one I found is in the Driver setting on the server, which users go thru.  It changed.  Can you explain this again?

[Cory049977-RSS]

I take it you need the driver to default to Secure Print.

If this is the case, defaulting at the Server is slightly different than defaulting on a client workstation.

• Go to the printers list and right click the desired driver.  Click Printer Properties.

  Click the Advanced tab
  

  Click the Printing Defaults.
  

  Make the necessary changes.
  

  Click Apply.
  

  Exit it out of the windows.
  

  If you are still experiencing problems, we could be looking at a corrupt driver.
  

[UpstateRob]

Xerox WorkCentre 7535 PS driver lets me set Secure Print to ENABLED under OPTIONS / Predefined Configurations.  Yet, the next morning it was set to DISABLED.  What would do that?  Windows2003 was not rebooted.

I am not sure how long Enable will last, again.

Any reasons why this would happen?  Thanx.