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Community Manager
Community Manager

Re: Securing print access with Active Directory

Hello ROWVATech, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797

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Securing print access with Active Directory

Product Name: Xerox C310 Color MultiFuntion Printer
Operating System: Windows 11

We have a Xerox C310 network printer in the administrative office of a school.  Recently, students have found it over the network and are printing to it.  In an effort to stop them from printing, I have created network security via Active Directory.  I have the printer added to the domain and have only one AD security group allowed to print to the printer. 6 people are part of that group, including myself.  The problem is that with the AD security enabled, when I can send a print job, the printer button will flash showing incoming data, and nothing will print.  In order to print, I have to set the "Public" permissions to allow BW and color printing and then I can print.  Has anyone run into a problem with AD security causing this type of issue?

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