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Greylin
New Member
New Member

Service error 72-01

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Product Name: Xerox B230 Printer
Operating System: Windows 10

My B230 printer is brand new. Ever since installation 2 days ago the Windows app has displayed "Service error 72-01" although the printer has performed without a problem. Today the error flashed up while I was feeding a sheet through the manual feed slot and would not go away until I pressed the OK button on the printer. Again, the sheet printed well.

I cannot find any reference to this error anywhere in the documentation or online. What is the fix?

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TammyL-Xerox
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Administrator

Re: Service error 72-01

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Hello Greylin, 

I searched our online knowledge base and found this article for service code 72-01

Thanks,
TammyL-Xerox
Community Manager

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Greylin
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New Member

Re: Service error 72-01

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Thank you, disabling the "SMTP server not set up" notification was the solution.
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