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cosmincarjan
New Member
New Member

Setup failed to bring LAN data from the selected printer

Product Name: Phaser 3020
Operating System: Windows 10 x64

Hi, I am trying to setup WiFi on my Phaser 3020 and I get this error message when running the Easy Wireless Setup:

Setup failed to bring LAN data from the selected printer

The error appeared when I moved the printer to a new location, with a different WiFi SSID and passwords.

Also, the new location has WiFi 6 with Band Steering enabled. I thought that was it, but I disabled Band Steering and I get the same error.

Please advise.

If I run the Network Configuration report, I get the data from the old network.

Is there a way to factory reset it?

 

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TammyL-Xerox
Community Manager
Community Manager

Re: Setup failed to bring LAN data from the selected printer

Hello cosmincarjan, 

  • I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-835-6100.   

 

Thanks,
TammyL-Xerox
Community Manager

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