Re: Single line down printed page on 3615 printer

Rancidus · ‎03-20-2022

Thanks! I's read there was a separate glsss, but the pictures in your article showed me where it was. Cleaning that strip worked.

TammyL-Xerox · ‎03-18-2022

Hello Rancidus,

There is a separate glass that is used by the document handler this is why your copies do not have any lines when using the glass itself. Please take a look at this article on how to clean the glass used by the feeder.

Thanks,
TammyL-Xerox
Community Manager

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Rancidus · ‎03-16-2022

I'm getting a single line down each page I copy on my Work Centre 3615 printer. However, it only happens when I use the sheet feeder at the top of the machine. There is no line if I copy something by putting a single sheet down on the glass window. So, something seems to be amiss with the sheet feeder. How do I fix (or clean) it?