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Rancidus
New Member
New Member

Single line down printed page on 3615 printer

Product Name: WorkCentre 3615
Operating System: Not Specified

I'm getting a single line down each page I copy on my Work Centre 3615 printer.  However, it only happens when I use the sheet feeder at the top of the machine.  There is no line if I copy something by putting a single sheet down on the glass window.  So, something seems to be amiss with the sheet feeder.  How do I fix (or clean) it?

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TammyL-Xerox
Community Manager
Community Manager

Re: Single line down printed page on 3615 printer

Hello Rancidus, 

There is a separate glass that is used by the document handler this is why your copies do not have any lines when using the glass itself.  Please take a look at this article on how to clean the glass used by the feeder. 

Thanks,
TammyL-Xerox
Community Manager

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Rancidus
New Member
New Member

Re: Single line down printed page on 3615 printer

Thanks!  I's read there was a separate glsss, but the pictures in your article showed me where it was.  Cleaning that strip worked.

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