our two 7545-Printers interrupts printing often after 5 pages (sometimes after 8 pages).. Then he makes a break of 3 or sometimes 15 seconds and then he prints the rest of the document. Its the same with docs, rtfs and pdfs. The documents are only text-documents. No pictures.
The queue of the Win2008 (64bit) is not the problem.
The printers of other manufacturers works without problems.
I have tried every printer driver from the xerox website. PCL and PS. No solution.
Who can help?
I would have a tech come in and do an alt boot software load of the latest spar the one that has the ll patch. If that doesnt work they may have to try an sbc pwb. Keep in mind a new sbc will require a software load.
the technician of Xerox was here and has installed this software to correct the problem.
At the end with no solution he said, this breaks are normal...
What is a "sbc pwb"?
Have you checked the paper setting? Maybe it is set on thick card stock or labels, that slows the printing down. You have to change it in the devises and printer section. Once you call up the printer go into properties and then check the paper setting in there. If you change it back to plain make sure you press apply to save it and then when you print from word or what ever it will always automatically select plain paper. Hope that may be of some help.
The sbc is the single board controller. I just reread your original post and you said it happens on 2 different machines. So it probably isnt the printers. What operating system are you using? Are the files big? Have you tried different workstations? Maybe try lpr or raw printing. Give 2nd level support analyst a call.