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Slow printing problem.

Product Name: Xerox workcentre 7225 and versalink c7025 printers
Operating System: Windows 10 x64

Hello,
We have a printing problem on xerox printers installed in the same network located on different levels of a building.
The first printer, xerox versalink c7025 is located on the 3rd floor and the second, xerox workcentre 7225 is located on the 7th floor.
When printing on the xerox workcentre 7225 printer of the 7th level, the files print without delay, on the other hand, the same printing launched on the printer xerox versalink c7025 of the 3rd level, the files print with a large slowness while the drivers are installed correctly and they are PostScript drivers.
What can this be? we ask for your assistance.

Cordially.

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Valued Contributor
Valued Contributor

Re: Slow printing problem.

Hi,

i guess your issue from the port settings not from the driver .

1- set the port settings as the attached 

port.PNG

2-  un check the " Enable Advanced Printing Features " option .

driver.png

 

However make sure that you are doing a full mnual port creation not an automatic one since windows 10 will create the port as WSD port which is too slow "in automatic case " so if the port is WSD then click on Add port and configure as above

port config.png

 

 

also check your windows update history if the KB4560960 and KB4557957

are installed recently and try to unistall it since Microsoft Aknowleged the impact of these updates on the print spooler 

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004#436msgdesc