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dixie
New Member
New Member

Smeared ink on both sides of paper with Phaser 6510

Product Name: Phaser 6510
Operating System: Windows 7

The prints from my Phaser 6510 have smeared color on the prints and 059.JPG060.JPGalso on the unprinted back of the prints. 

 

I have performed Engine Cleaning, but that didn't help.

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2 Replies
dixie
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New Member

Re: Smeared ink on both sides of paper with Phaser 6510

Can anyone help me with this? Thanks
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jeffsasse
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New Member

Re: Smeared ink on both sides of paper with Phaser 6510

I'm having the same exact problem.  I have replaced the transfer roller but that did not fix it.

I only have this problem on paper used in the bypass tray. Changing the bypass paper type to Cardstock does help a little bit, but does not fix the problem.

Did you ever figure out what the issue was?  Anyone else able to answer?

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