Smeared ink on both sides of paper with Phaser 6510

[jeffsasse]

I'm having the same exact problem.  I have replaced the transfer roller but that did not fix it.

I only have this problem on paper used in the bypass tray. Changing the bypass paper type to Cardstock does help a little bit, but does not fix the problem.

Did you ever figure out what the issue was?  Anyone else able to answer?

[dixie]

Can anyone help me with this? Thanks

[dixie]

The prints from my Phaser 6510 have smeared color on the prints and also on the unprinted back of the prints. 

I have performed Engine Cleaning, but that didn't help.