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Chris-H
New Member
New Member

Smears, Smudges, and Streaks Dark or light marks appear on your output.

Product Name: Other - specify product in post
Operating System: Windows 10

Hello everybody,

We have had problems with our Phaser 7100 for almost a year. In most cases, there are dark streaks on the output (s.attachment). This happens especially when the printer has already warmed up. We have exchanged all imaging units and the waste cartridge (long time ago).

t will probably be due to a consumable. Unfortunately, no support has yet been able to tell us which part could be responsible for this. I would be very grateful if someone could help us here.

Best regards, Christian

IIMG_3543-min.jpgIMG_3544-min.jpgIMG_3579-min.jpg

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3 Replies
TammyL-Xerox
Administrator
Administrator

Re: Smears, Smudges, and Streaks Dark or light marks appear on your output.

Hello Chris-H, 

I found this information that should help you. 

If spots or lines appear at regular intervals on the prints, measure the distance between the defects to identify the part of the printer that is causing the problem.

  • If the defect occurs every 94 mm (3.7 in.), 38 mm (1.5 in.), or 31 mm (1.2 in.), replace the Imaging Unit.
  • If the defect occurs every 94 mm (3.7 in.), 83 mm (3.3 in.), or 44 mm (1.7 in.), replace the Fuser.
  • If the defect occurs every 68 mm (2.7 in.), replace the Transfer Roller.
Thanks,
TammyL-Xerox
Community Manager

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Smears, Smudges, and Streaks Dark or light marks appear on your output.

Hi,

It looks like the Transfer belt cleaner is the problem.

 

Gabi

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Sarah180
New Member
New Member

Re: Smears, Smudges, and Streaks Dark or light marks appear on your output.

Hello,

 

I am experiencing the same issue but I have replaced the Transfer Belt Cleaner since this issue began and it is still happening. Is there anything that can be done?

 

Thank you!

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