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SherriG
New Member
New Member

Smudges on copies

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10

Good Day,

I believe this is the drum that is causing the smudges.  With this machine, are there multiple drums and how do I tell how much life is left in said drum.  Where are the instructions to replace the drum if need be.

 

Thank you.

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7 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Smudges on copies

Hi SherriG,

Here you can see how to replace the drum cartridges.

 

Gabi

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SherriG
New Member
New Member

Re: Smudges on copies

Hi

How do I know which drum to change out with a color copier?

 

Sherri

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gabiene
Valued Advisor
Valued Advisor

Re: Smudges on copies

Hi,

It will be better to upload an image here so we can see the issue and to try to help you.

But if is from one color, you can swap the drums between them so the issue will move to another color.

 

Gabi

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SherriG
New Member
New Member

Re: Smudges on copies

I am not sure how to upload the file and see no area for attachments.

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gabiene
Valued Advisor
Valued Advisor

Re: Smudges on copies

There is an icon "Photos"

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SherriG
New Member
New Member

Re: Smudges on copies

It would not let me upload it.  It says it is not compatable

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gabiene
Valued Advisor
Valued Advisor

Re: Smudges on copies

See here on ow to insert a photo.