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Community Manager
Community Manager

Re: Smudging issues

Hello Holleamder, 

I searched our knowledge base for troubleshooting steps for smudges on prints and found this article for you to review. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.

Community Manager

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Smudging issues

Product Name: Phaser 7500
Operating System: Windows 11


I have been usign the xerox Phaser 7500 for a few years now with the same A3 paper and A4 paper.

Recently the prints have been smudging a lot and have been causing a weird effect on the pages which can be seen in the attatched image.

A couple of other forums have suggested emptying the waste cartridge however this is an expensive fix so if this could be avoided, that would be ideal.



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