Please take a look at this article to see which consumable needs to be replaced. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @1-800-835-6100.
Thanks, TammyL-Xerox Community Manager
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I’m getting smudges on the bottom of the front colour page. The written pages seem to be ok but the darker the front cover the more smudges I get . I’ve replaced the toner cartridge so not sure what else I need to do . Thank you