I never have was able to do a software update and always get the "Could not connect. Try again later." message. Otherwise the printer works fine. I have setup on a static IP in my office. Anyone else having this issue? Any solutions? I am missing something here?
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If you are trying to run the automatic update then most likely the DNS is not set up on the machine. You can use 126.96.36.199 as a secondary DNS. If you would like to dowload and install the update manually I have included a link to the latest General Software release. You can install the file by accessing the Embedded Web Server (webpage) of the machine.
I'm getting this same issue.
Connected to a Mac running OS 10.14.6
Last software update was what came with the printer:
does anyone know what the URL is to the versalink software when you attempt to check for and install updates from the panel of a b605 and b400? I have a customer that has DNS configured properly but most likely it is their web filter blocking the machines from reaching out to the update site and is asking for a URL so he can whitelist. thanks.
Agree'd - I believe Xerox updates are blocked by our SonicWall Firewall.
I too would like information related to Whitelisting Xerox on the Firewall.