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jplattet
New Member
New Member
‎02-13-2020 08:29 PM

Solution for WorkCentre 3225 and 10.15 Catalina Driver

Product Name: WorkCentre 3225
Operating System: macOS 10.15 Catalina

While the WorkCentre 3225 driver IS NOT Catalina compliant, I noted that the WorkCentre 3335 driver IS Catalina compliant. 

I took a chance, downloaded the 3335 driver and installed it. 

It works to print to the WorkCentre 3225. At least on my computer it works.

I used a Windows 10 machine to update the firmware on the 3225 as well, and I updated the firmware BEFORE I installed the driver. For some reason, the firmare update wizard did not appear on the Mac, but did on the WIndows machine.

Good luck!

 

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CherylO-Xerox
Community Manager
Community Manager
‎02-14-2020 01:46 PM

Re: Solution for WorkCentre 3225 and 10.15 Catalina Driver

Hi jplattet,

Thank you for providing this information on how yo got your printer to print with the Catalina 10.15.  I am sure it will help others with the same issue. 

Thanks,
CherylO-Xerox
Community Manager

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