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Joe Arseneau
Valued Advisor
Valued Advisor
‎05-12-2020 04:48 PM

Re: Solution to Xerox Phaser 6180DN printer setup for printing Windows 10 Microsoft 365 documents

This fixes a ton of issues and has no downfault either.

It only really affects MS Office apps after they added Ribben menus, any app that has them will work better with that option off

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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gWin10
New Member
New Member
‎05-12-2020 03:50 PM

Solution to Xerox Phaser 6180DN printer setup for printing Windows 10 Microsoft 365 documents

Product Name: Phaser 6180
Operating System: Windows 10 x64

Error message: “Word can’t print due to a problem with the printer setup.”

In my Xerox Phaser's Printer properties/Advanced tab, I removed the default checkmark next to: “Enable advanced printer features” - and I was able to print then!

After many days of disappointing troubleshooting, this simple printer setup change fixed my print problem with Windows 10 Microsoft 365 documents (Word, Excel, Powerpoint, OneNote) not printing on my dependable Xerox Phaser 6180DN (ethernet wired) network printer!

 

Remove the default checkmark image.jpg

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