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New Member
New Member

Some unable to print envelopes

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 10

When some people in our office try to print envelopes it says " resources required", others can print without an issue.   how do we fix this problem?

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TammyL-Xerox
Administrator
Administrator

Re: Some unable to print envelopes

I would have the users that are unable to print envelopes check to make sure that the settings in both the driver and application match exactly.  

 

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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