cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Somethings gone wrong

Product Name: Phaser 7100
Operating System: macOS 10.15 Catalina
When sending to print for general a4 documents the printer used to take from bypass tray and for a3 documents tray 1 this is not happening now and says check tray guidelines and when it does print from by Bypass tray it prints the document the wrong way on the paper cutting off half of the information, it’s worked perfect up till a few weeks ago. Any ideas as to why this is happening?
0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Somethings gone wrong

Hello Clarem,

Have you tried uninstalling the printer and reinstalling with the Xerox Print Driver?

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos