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AlPr1nt
New Member
New Member

Stop Printing at Start Up

Operating System: Windows 10 x64

HI,

How do I stop the printer from printing a report at startup?

I'm using expensive paper and don't want i wasting paper and toner telling me it's started.

I found the guide on here for turning it off ont he Versalink C405. However, I don't have the menus shown in that guide. 

Any help appreciated.

 

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TammyL-Xerox
Administrator
Administrator

Re: Stop Printing at Start Up

Hello AlPr1nt, 

 

You mentioned not having the same menu as the C405 but didn't mention the model of the printer you are using.  I did see that you tagged this post with C400 so I've included the instruction on how to turn off the startup page for that model here.  There is also a banner page that will print, if you would like the instruction for turning that off click here

 

If you are using a different product please let us know which one so we can send you the correct instructions. 

Thanks,
TammyL-Xerox
Community Manager

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AlPr1nt
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New Member

Re: Stop Printing at Start Up

Hi Tammy, yes it's a Versa Link C400Dn . Apologies if I didn't make that clear.

 

Thank you for the instructions, I'll apply them and then let you know if they're successful.

 

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AlPr1nt
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New Member

Re: Stop Printing at Start Up

A quick secondary question relating to start up, the printer reports remote services error 016-426. Is this just because it can't get internet access through the firewall or is there a different meaning to the code.

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AlPr1nt
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New Member

Re: Stop Printing at Start Up

Hi Tammy,

 

I'm having issues. I don't have a "System" App / Icon in my printer menu even when logged in as Admin:

Printer Admin Menu.jpg

I also can't update or connect to the internet. I thought it was my router firewall but the printer seems to be showing in the network drawing (connected via ethernet) with an assigned IP address.

I am still getting this error message as previously mentioned:

Remote Services Error.jpg


EDIT unsure if I don't have enough posts but it's hiding my inserted screen photos.

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TammyL-Xerox
Administrator
Administrator

Re: Stop Printing at Start Up

Hi AIPr1nt, 

The error code 016-426 is for an expired security certificate, here are instructions on how to fix it. 

Thanks,
TammyL-Xerox
Community Manager

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AlPr1nt
New Member
New Member

Re: Stop Printing at Start Up

Hi Tammy,

I can't fix it nor stop printing at startup because I have no network access to the WAN to download firmware (I cannot make it work).and no System Icon to adjust the settings for startup. See screenshots above.

 

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TammyL-Xerox
Administrator
Administrator

Re: Stop Printing at Start Up

Hello AIPr1nt, 

Please call into the support center @ 1-800-821-2797 for further assistance with this issue. 

Thanks,
TammyL-Xerox
Community Manager

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