Here is the information that I found for Denmark,
Xerox Industriparken 21A 2750 Ballerup Danmark
Sales: 88 17 88 17
Support: 7010 7288 Mandag - Torsdag, 8:00 - 16:30 CET, Fredag, 8:00 - 15:30 CET FAX: (+45) 88 17 88 88
That didn't help :(
It still ghosts when I'm doing duplex - or when the printer drags in the paper for a second run.
I'm located in Denmark so your support number is probably not the best option here :)
Please take a look at this article for ghosting and residual image. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
I have a B230 which is less than 6 months old.
On some of my prints there seem to be some old toner stuff from the previous print - or something else - that is printed on the paper.
It does not look very good and I use it for instructions for my customers.
It actually looks like a copy made in a bad copy machine...
Do you have any idea how to get rid of it?
I have tried to illustrate it here: