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Community Manager
Community Manager

Re: Streaks and random glitches

Hello s4, 

I would print the repeated defects page to see if any consumables need to be replaced. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100. 

Community Manager

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Streaks and random glitches

Product Name: WorkCentre 6515
Operating System: Not Specified

I am having random issues with the WorkCentre 6515.

Sometimes it seems to dump cyan onto the page even if it is just blank and I get huge blue streaks.

Other times it doesn't seem to fuse the toner to the paper so I get a huge mess.

Other times it prints ok.

See below for an example of three prints within a single day.

I have tried taking it all apart and cleaning everything but still get these random issues.

Do you think it is an electrical/PCB fault?


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