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Community Manager
Community Manager

Re: Streaks on Prints

Hello hutch488,

I searched our Support Page and found this article that may have some additional things you can try. If that doesn't work, you may need to contact Support: 1-800-821-2797

Community Manager

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Streaks on Prints

Product Name: WorkCentre 7755/7765/7775
Operating System: macOS 11 - Big Sur

We are consistently having issues with blue streaks appearing on our prints. I've run a drum cartridge test (see below) and printed a test paper, and am wondering if I need to replace the blue drum.

Scanned from a Xerox multifunction device-2.pngScanned from a Xerox multifunction device-1.pngScanned from a Xerox multifunction device-3.pngScanned from a Xerox multifunction device-4.pngScanned from a Xerox multifunction device-5.png

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