Ya, I have been having constant Tray 1 Paper Jams without even feeding for months and just noticed the little dangler on the right side. Fell off merely touching it. The paper seemed low that side, so I was trying to jam a paperclip under the tray to jack it up slightly when I saw it. I didn't know there was a spring both sides - thanks! Hopefully not stuck in there somehow... dumb design I guess.
I have been getting mesages to open front top 'A' because of paper jam but no paper anywhere and now I notice a little stub on one side of the top paper tray is half broken off.
Still attached but half off. I have now tried to super glue it so wuill see if that helps.
I see a small spring attaches to it and the same on the other side of the tray.
If the glue doesn't work what part will I need and how much. I am in Sydney Aust.
EDIT: I think this is the part I will need.
17 050K68070 MPT Tray Arm (P/O PL 1.1 Item 1)