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Red563
New Member
New Member

Stuck on Initial "boot up" screen.

Product Name: VersaLink C400 Color Printer
Operating System: Not Specified

Hi there.

Users commented that the printer wasn't accessible.

When I got to it, it's hung on the initial boot-up screen and no amount of powering up can get past this.

Is there a site based solution that can be put in place and what may be the cause?

Cheers

Steve

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: Stuck on Initial "boot up" screen.

Hello Red563, 

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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