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New Member
New Member

Stuck on Tray 1

Afternoon,

We have a xerox phaser 8560MFP that is connected through our whole network system. There is a problem that seems to occur every once in awhile with different computers. When you go to print, the printer automatically switches to print from tray 1 everytime. I have checked to make sure its set on the printer for tray 2 and set on the computer for tray 2. Yet after you send the file it tries to print from tray 1. Any ideas on how I can fix this?

 

Thanks 

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Community Manager
Community Manager

Re: Stuck on Tray 1

Hi Premier,

Thank you for using the Support Forum.  Please take a look at this solution from the support page for your Phaser 8560 and see if you have tried these things.  I hope this helps. 

 

Thanks,
CherylO-Xerox
Community Manager

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