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Pritster
New Member
New Member

System trying to recover message comes up when printing in color

Product Name: WorkCentre 7220/7225
Operating System: Not Specified

Hello 

I have a problem with my Xerox 7220 workcentre. 

Whenever I  print in color the system tries to print and then shows a copy and print services are not available , contact Administrator message . followed by a the system is trying to to recover. 

Its does sometimes print the document send after the 'system has recovered' but sometimes it doesn't and requires a reboot

B&W printing and copying  seems to be just fine. 

I have recently (2 weeks ago) changed the waste toner cartridge and have replaced the black toner.

I attach the fault codes that the machine is showing  (see image below) - any help would be greatly appreciated. 

Thanks in advance!

Fault-codes.pngFault-codes.png 
 




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TammyL-Xerox
Community Manager
Community Manager

Re: System trying to recover message comes up when printing in color

Hello Pritster, 

I looked up the fault codes provided in your screen grab.   All of them suggest that you power off the printer, and it the issue persist to contact support.  I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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