I have a Phaser 7500DT that will not print to tabloid from Adobe softareon Windows 7 Pro 64-bit. I am using Adobe Acrobat XI Pro, V11.0.2 and Adobe Illustrator CS6, V16.03 64-bit. I can print to letter, but Tabloid(11x17) just sits there processing until I cancel the job. Both PCL and PS drivers have the same problem. The PS driver is 5.113.12.ON 2002.04.21, the PCL is 6.00. If I set the default printing page to taloid even the Windows test page does not print from PCL. How do I get tabloid printing to work?
Thank you for using the Support Forum. Please take a look at this solution for loading the paper. Make sure it is loaded and set properly. If this does not help I would suggest trying the Print as Image setting in Adobe and see if that helps. As a last solution try using he Global print driver. If none of these suggestions help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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