Hi! I have a little problem with my Xerox Docucolor 252 and I hope someone can help me.
Sometimes when I print an image that include text, the text comes out dark green and blurry. If I change to black and white in the settings the text come out perfectly, but as soon as I change back to color images it become green and blurry. I want to point out that this problem occur "sometimes", so for example can I print 50 pages in good quality even when color image mode is on and when I print 50 pages after that they come out blurry and green. I don't think is a driver issue becuase it have worked perfect before. Can it be some problem with the drum, the heat fuser or another component in the printer?
Here is a picture of how it look like when it is in bad quality.
Solved! Go to Solution.
Thank you for using the Support Forum. I apologize for the late response. Please take a look at the solution for blurry images. Also try these steps to see if this will help with the blurry and off color text.
NOTE: This might add a yellow tint to the output. If so, Select [SWOP Coated] from the CMYK simulation Profile pull-down menu.
10. Click [OK] twice and print.
If this does not help please consider contacting your support centre for further assistance.