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New Member
New Member

Text from Word/OpenOffice docs won't print from multiple computers

Product Name: WorkSentre 6027
Operating System: Windows 10

Trying to print via WiFi from multiple laptops.  Can print PDFs with no issue.  Can print web pages with no issue.  Trying to print Word and Excel docs from PC one (Lenovo laptop), get following error:

STACK: 0.0 , 0.0 , 1.0 , 15.04 , 15.04 ,

Tried a second laptop (Dell) using OpenOffice.  Doc contains image and text.  Image was fine, but text was not printed - same error message.  Tried 3 file types: docx and odt produced error, pdf of document printed with no issue.

 

Thoughts?

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Valued Advisor
Valued Advisor

Re: Text from Word/OpenOffice docs won't print from multiple computers

It would need to be a driver issue. It affects files that are not print ready it seems (pdf is print ready already)

My guess is both are using the Microsoft Class drivers instead of the drivers available on Xerox.com

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Joe Arseneau
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New Member
New Member

Re: Text from Word/OpenOffice docs won't print from multiple computers

I will give it a shot - ty

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New Member
New Member

Re: Text from Word/OpenOffice docs won't print from multiple computers

Mine does the exact same thing. Still can figure it out. Did you find a solution?

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New Member
New Member

Re: Text from Word/OpenOffice docs won't print from multiple computers

no I haven't found a solution yet either but I'm close to a solution

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