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“That didn't work. We can't install this printer right now. Error #740." Windows 2019 Print Server

Product Name: PrimeLink C9065/C9070 Printer
Operating System: Windows 10

Customer has downloaded the latest Fiery Driver from EFI.com and has installed on Windows 2019 Print server.  They want to deploy the network printer to 500 end users that have windows 10 client PCs.  When trying to add the printer under printer and scanner on client PCs they are the error message "That didn't work. We can't install this printer right now. Error#740".  They are not interested in going to each client PC and installing driver with administrator rights or giving end user temporary elevated rights to install printer on client PC.  

 

Any suggestions or ideas? 

 

Thanks

 

Cheryl 

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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: “That didn't work. We can't install this printer right now. Error #740." Windows 2019 Prin

Hi Cheryl,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
CherylO-Xerox
Community Manager

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