cancel
Showing results for 
Search instead for 
Did you mean: 
alexsunny123
New Member
New Member

The Retaining settings through the driver update ?.

Product Name: Windows print server
Operating System: Windows 10 x64

Hello,

 

We have a Windows print server serving out about 6 different queues to Xerox printers (and 100 or so HP ones).  Xerox queues are all using different drivers.  I want to migrate all users to a new print server using the global print driver by putting a DNS alias in for the old print server name pointing to the new.

Now the problem I'm going to hit is that the minute each client upgrades it will lose its Secure Print passcode/accounting settings.  Is there any way to avoid this as if not every user is going to have to be guided through re-adding these settings manually which is less than ideal?

 

thanks

alexsunny

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: The Retaining settings through the driver update ?.

Hello Alex,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos