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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎07-22-2021 09:48 AM

Re: The Retaining settings through the driver update ?.

Hello Alex,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

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alexsunny123
New Member
New Member
‎07-17-2021 05:14 AM

The Retaining settings through the driver update ?.

Product Name: DPServer
Operating System: Windows 10 x64

Hello,

 

We have a Windows print server serving out about 6 different queues to Xerox printers (and 100 or so HP ones).  Xerox queues are all using different drivers.  I want to migrate all users to a new print server using the global print driver by putting a DNS alias in for the old print server name pointing to the new.

Now the problem I'm going to hit is that the minute each client upgrades it will lose its Secure Print passcode/accounting settings.  Is there any way to avoid this as if not every user is going to have to be guided through re-adding these settings manually which is less than ideal?

 

thanks

alexsunny

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