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CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-07-2022 08:11 PM

Re: The image is stretched at one edge and tapering at the other.

Hi chemodan, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Thanks,
CherylO-Xerox
Community Manager

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chemodan
New Member
New Member
‎01-02-2022 05:32 AM

The image is stretched at one edge and tapering at the other.

Product Name: Phaser 3020
Operating System: Windows 10

Good afternoon.

Yesterday I bought this model, installed the drivers from the site and tried printing a lined rectangle with dimensions of 22 cm by 15 cm.

As a result, towards the end of the page there is a stretching of the image on the left by 1-1.5mm and on the right - narrowing by 1mm.

I tried different paper, with a change in the corresponding properties, but this showed up in every case (I installed the paper correctly). 

Please help me understand what this may be due to or is it a printer malfunction. And sorry for my english - it's not my native language.

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