cancel
Showing results for 
Search instead for 
Did you mean: 
chemodan
New Member
New Member

The image is stretched at one edge and tapering at the other.

Product Name: Phaser 3020
Operating System: Windows 10

Good afternoon.

Yesterday I bought this model, installed the drivers from the site and tried printing a lined rectangle with dimensions of 22 cm by 15 cm.

As a result, towards the end of the page there is a stretching of the image on the left by 1-1.5mm and on the right - narrowing by 1mm.

I tried different paper, with a change in the corresponding properties, but this showed up in every case (I installed the paper correctly)

Please help me understand what this may be due to or is it a printer malfunction. And sorry for my english - it's not my native language.

Tags (1)
0 Kudos
1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: The image is stretched at one edge and tapering at the other.

Hi chemodan, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!