Sounds like you have tried the basic troublshooting techniques I would have suggesgted to you. Since they have not work, please contact your local Xerox Support department to speak with a Product Specialsit. Call, 1-800-821-2797 or 1-800-835-6100.
Thanks, JudySolo-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!
I have a 6010n and it is recgonized by my win 10 and 11 computers but crashes when I try to print anything including Adobe. I have uninstalled and reinstalled to no avail!....tried to update drives etc....Help.